Important Information
Policies
To help make your stay at Hotel Zoe Fisherman's Wharf in San Francisco as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Hotel Zoe Fisherman’s Wharf keeps its policies clear and straightforward, ensuring a smooth check-in, stay, and departure.
Check-In & Check-Out
- Check-in: From 3:00 PM
- Check-out: Until 12:00 PM
- Early check-in or late check-out may be available upon request, subject to availability and fees.
Identification & Age Requirement
- Guests must present a valid government-issued photo ID and a credit card at check-in.
- Minimum check-in age is 18 years.
Deposits & Payments
- A credit card is required at check-in for room charges and incidental deposits.
- Accepted payment methods include major credit cards; cash may not be accepted for deposits.
Smoking Policy
- Hotel Zoe Fisherman’s Wharf is a non-smoking property.
- Designated outdoor smoking areas are provided; a cleaning fee applies if this rule is violated.
Pet Policy
- Pets are welcome with an additional nightly fee.
- Service animals are exempt from charges.
Accessibility
- The property provides ADA-compliant rooms, wheelchair access, and elevators.
Cancellation Policy
- Flexible cancellation policies vary by room type and booking channel.
- Most reservations allow free cancellation up to 24–48 hours before arrival. After that, a fee may apply equal to one night’s stay.
For the most accurate details tied to a specific booking, review the confirmation email or contact Hotel Zoe Fisherman’s Wharf directly.