Pier 39 Hotel San Francisco

Hotel Zoe Fisherman’s Wharf keeps its policies clear and straightforward, ensuring a smooth check-in, stay, and departure.

Check-In & Check-Out

• Check-in: From 3:00 PM
• Check-out: Until 12:00 PM
• Early check-in or late check-out may be available upon request, subject to availability and fees.

Identification & Age Requirement

• Guests must present a valid government-issued photo ID and a credit card at check-in.
• Minimum check-in age is 18 years.

Deposits & Payments

• A credit card is required at check-in for room charges and incidental deposits.
• Accepted payment methods include major credit cards; cash may not be accepted for deposits.

Smoking Policy

• Hotel Zoe Fisherman’s Wharf is a non-smoking property.
• Designated outdoor smoking areas are provided; a cleaning fee applies if this rule is violated.

Pet Policy

• Pets are welcome with an additional nightly fee.
• Service animals are exempt from charges.

Accessibility

• The property provides ADA-compliant rooms, wheelchair access, and elevators.

Cancellation Policy

• Flexible cancellation policies vary by room type and booking channel.
• Most reservations allow free cancellation up to 24–48 hours before arrival. After that, a fee may apply equal to one night’s stay.

For the most accurate details tied to a specific booking, review the confirmation email or contact Hotel Zoe Fisherman’s Wharf directly.